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These Terms and Conditions apply to all purchases made through this website.
By placing an order, you agree to the terms outlined below.
Business Information
We are based in Greece and specialize in offering 100% authentic products sourced directly from authorized suppliers in France.
Our goal is to provide authentic products, transparent service, and reliable international delivery to our customers.
Product Availability
Most of our products are kept in stock.
In some cases, due to the size of our catalogue, certain items may require an additional 1–4 business days to be sourced before dispatch.
Shipping & Delivery
We ship internationally.
Estimated Delivery Times
Europe: 1–2 weeks
United States: 1–2 weeks
Australia: 1–2 weeks
Canada: 1–2 weeks
Delivery times are estimates and may vary depending on destination, carrier, customs processing, or other factors beyond our control.
Once your order is dispatched, shipping and tracking information (when available) will be provided by us.
Order Cancellation
You may request cancellation by contacting us as soon as possible.
If the order has not been dispatched, a full refund will be issued.
If the order has already been dispatched, the order must be returned to us before a refund can be processed.
Returns & Refunds Policy
We want you to be satisfied with your purchase.
Change of Mind Returns
You may request a return within 14 days of delivery, provided that:
The item is unused
The item is returned in its original condition and packaging
In this case, return shipping costs are the responsibility of the customer.
Faulty, Damaged, or Incorrect Items
If an item is faulty, damaged, or not as described, you are entitled to a refund or replacement in accordance with applicable consumer protection laws.
In such cases, return shipping costs will be covered by us.
Refund Processing
Refunds are issued using the original payment method.
No payment processing or transaction fees are deducted from refunds.
Refund Processing
Refunds are issued using the original payment method.
No payment processing or transaction fees are deducted from refunds.
Refunds are processed within 14 days after the returned item has been received and inspected.
Nothing in this policy limits or excludes your rights under applicable consumer protection laws.
Contact Information
For any questions regarding orders, shipping, returns, or refunds, you may contact us via the contact details provided on our website.
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